Terms for RideFinder's driver SMS ride alert program.
Effective date: 17 September 2026
1. The program
RideFinder LLC, a ride and haul bulletin board with territory websites including ridefinderusa.com. Drivers may opt in to receive SMS text alerts when a new ride post matches their chosen service area on a given territory site.
These alerts are a courtesy notification only. RideFinder LLC does not dispatch rides, match drivers to riders, or guarantee that any alert results in a ride; the ride board itself works fully without SMS enabled.
2. Who this program is for
SMS ride alerts are available to drivers only. RideFinder does not send SMS messages of any kind to riders.
3. How to opt in
There are two ways to start receiving alerts:
- By text message. Reply JOIN. You will receive a message asking you to confirm. Reply YES within 24 hours to complete opt in and begin receiving alerts.
- On the website. While signed in to your driver account, use the SMS alert control in account settings. This records your consent for the phone number on your account.
Consent is not required to create an account, post a ride, or respond to one.
4. Message frequency and cost
Message frequency depends on the daily alert plan available on the territory site you use, up to 5, 10, or 25 messages per day.
Message and data rates may apply.
5. How to opt out and get help
| Reply | Effect |
|---|---|
| STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT | Opt out immediately. No further alerts follow. |
| START or UNSTOP | Resubscribe. |
| HELP or INFO | Receive help and support contact information. |
You can also opt out at any time using the SMS alert control in account settings.
For help, reply HELP or contact help@ridefinderusa.com.
6. Quiet hours
RideFinder sends ride alert texts only during the hours you choose for each territory site you are subscribed to. If you have not set your own hours for a site, alerts are limited by default to 8:00 AM to 9:00 PM in that site's time zone.
An alert that falls inside your quiet hours, on a day you have marked off, or while a site is inactive or in vacation mode, is not sent and is not queued or delivered later.
7. No marketing
Every message in this program is transactional: a courtesy alert that a matching ride post exists. RideFinder does not send marketing, promotional, or unrelated messages through this program.
8. Privacy
See our Privacy Policy for how we handle phone numbers and message data.
9. Legal entity and contact
This program is operated by RideFinder LLC.
30 N Gould St Ste N
Sheridan, WY 82801
This page's published URL: https://ridefinderusa.com/sms-terms/